Our Team
Local. Friendly. Professional.
The tech support dream team you didn’t know you needed (but you’ll be glad you have).
At LMI.net, we’re proud to say we’re not a faceless telecom. We’re not bots. And we’re definitely not reading from a script. We’re a tight-knit crew of engineers, technicians, support staff, and longtime internet nerds who live and work right here in the East Bay.
Some of us have been with LMI.net since the early days. Others joined when fiber became the future. But all of us share a commitment to solving real problems for real people—with a sense of humor, a deep bench of knowledge, and a love of good infrastructure.
Whether we’re troubleshooting your email, optimizing your network, or climbing a ladder to bring you fast, reliable internet service, we do it with care and confidence.
WHo We Are
Our IT Solutions Team
Jonathan Santeramo
Co-owner and IT Manager
Matt Smith
Technical Account Manager
Alex Sherman
Project Manager
Nate Walker
IT Service Manager
Hanna Temma
Office Manager
Aaron Smith
IT Technician
Lewis Bybee
IT Technician
Shared Vicens
IT Technician
Seth Jaggers
IT Technician
Kevin Hotalen
IT Technician
Ying Tu
IT Technician
Jacob Kaufman
IT Technician
Who We Are
Our ISP Team
Julio Jefferson
Internet Customer Service
Chris Manalo
Internet Customer Service
David Fisher
Customer Service Manager
Jacki LaPointe
Accountant
Todd Meister
System Administrator
Doran Mori
System Administrator
Garrett Frisch
Network Installer
Mike Appleberry
Network Installer